Fix It Jerry — Kuala Lumpur
Phone Not Charging? Here's How to Fix It
Symptom Diagnosis
Last updated:
Charging problems range from a simple lint blockage to a failed Charging IC chip. Here's how to diagnose exactly what's wrong before spending money on the wrong fix.
Step 1 — Rule Out the Simple Fixes First
- Try a different charging cable — cables fail more often than ports.
- Try a different power adapter.
- Clean the charging port with a toothpick (gently) — lint is the most common cause.
- Restart the phone and try again.
Possible Causes & Repairs
- Lint / debris in port → Professional port cleaning (included in port repair visit)
- Damaged charging port → Charging port replacement (RM 180–650, 1–2 hrs)
- Charging IC failure → Charging IC repair (RM 200–700, 1–2 days)
- Degraded battery → Battery replacement (RM 180–600, 30–60 min)
- Water damage → Water damage repair (RM 200–800, 1–3 days)
Signs It's the Charging IC (Not the Port)
- Port looks clean but still won't charge.
- Phone charges on wireless charging but not wired.
- Phone overheats at the back (not just the port) while charging.
- Charging percentage goes up and down randomly.
- Works with some chargers but not others despite all being genuine.
Signs It's Just the Battery
- Phone charges fine but drains very fast.
- Battery percentage drops suddenly (e.g., 40% to 5%).
- Phone shuts off randomly even when charged.
- Battery health below 80% in settings.
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